FREQUENT QUESTIONS

Here you will find answers to some of the most common questions that our clients usually do. If you do not find the answer you're looking for, do not hesitate to get in touch with our support team. We are here to help you.

In the following video you can see how the scooter can be folded manually:

Our scooters are the only approved to travel by plane. Occupy the size of a suitcase cabin and not be billed. Our battery is disassembled easily, weighs 1kg, and are lithium dry.

Scooters for reduced mobility can circulate on the sidewalk just like a pedestrian.

Yes, our scooters are folded easily, and weighs just 25 Kg. Can be carried as a shopping cart, or inside of a trunk of a car.

With our scooter you're not going to have problems. If your lift is small, the transformer is folded automatically to fill the size of a suitcase. 45x45x57 cm

Of course, you can use our scooters where you need them, provided they are equipped with ramps or similar. Our scooter only 45cm wide.

  • Most of the public transport of the Valencia are adapted: ramps and platforms in buses, elevators in subway stations...
  • According to the DGT people with reduced mobility and/or disabilities in wheelchairs and assimilated (electric scooter), are considered to be pedestrians.
  • At the time of the booking is charged to your credit card in the amount of 150€ as a deposit to cover potential damage.
  • Expiry of the rental period of the scooter and after the return and testing of the status of the same, ordered the bank to refund the amount of the bond. Keep in mind that you can the bank take a couple of days to make it effective.
  • You can find all of the conditions here www.scooteradomicilio.com/terminos-y-condiciones
  • To be of age, do not exceed 136 kg
  • Remember to drive with caution, always for pedestrian spaces.

Our scooters have a maximum autonomy of 15 km, The charging is performed by connecting the charger provided with a plug 220V.

  • It is completely safe. Our scooters are approved, have been designed for people with reduced mobility and their speed does not exceed 6 miles per hour.
  • The brake is locked automatically when the scooter is stopped completely
  • Our scooters are very easy to use. Fold and unfold by means of its simple remote control. The speed is gradual so that you can control it at any time from the control panel. The brake is automatic and is activated when you release the control of the marches, being completely stopped until you activate the fly.
  • To move the scooter in the off mode, you just need to press a lever.
  • With the scooter was delivered a few simple instructions for use.

The Scooter Transformer leads to a gel battery technology lithium polymer (LiPo). It is a dry battery (this is of particular interest to airlines), and requires no maintenance. The battery is loaded in the own scooter, using the charger attached.

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CONTACT US

Don't hesitate and contact us! We are happy to answer all your questions. You can also send us a message via our contact form on the contact page.